We accept the return of all items, which are returned within 14 days of delivery and in their original packaging and condition and unused.* Under these circumstances, we will issue a full refund for the price you paid for the item (less delivery charge.) You will be responsible for the cost of the postage to return the goods. This does not affect your statutory rights.

Refunds will only be given after the returned item has been received and inspected. It is recommended that you use registered post or recorded delivery when returning goods.

*due to hygiene reasons some products are non returnable once used.

• Phone: 07538442505

• Email: info@lctuk.com   This is the quickest way 

• Provide the nurse call system make and model, device model, serial number, and a description of the issue for faster service.

Warranty is shown in each individual product description.